14 of 14 people found the following review helpful
Give this unique product another chance...,
March 15, 2009 David in Telluride, Colorado (Telluride, CO United States) - See all my reviews
This review is from: Medisana Deluxe Personal Humidifier with Bonus Eucalyptus (Health and Beauty)
We own a small lodging operation (vacation rentals in private homes and cabins) here in Telluride, Colorado, and have used several of these units for years. We've had very good luck with them, and have had very good customer service from Medisana for replacement parts, etc. Our clients love these small "personal" humidifiers (but the unit is easily able to humidify a bedroom, for instance).
Working with these units regularly, we realized that when overfilled where the water feeds into the dispensing device, they won't work. No worries: pop the little cone where the moisture is dispensed, use a paper towel to soak up some water there -- confirm the water is below the waterline built into the unit there -- pop the little cone back on, and off you go!
For users who didn't discover this simple trick, it would appear the unit doesn't work at all. Hope this experience helps.
The unit is very small compared with typical humidifiers, and yet does a very...Read more
4 of 4 people found the following review helpful
Great unit but know about the water limit line for the nebulizer attachment,
March 27, 2009 Therapist (California, USA) - See all my reviews
This review is from: Medisana Deluxe Personal Humidifier with Bonus Eucalyptus (Health and Beauty)
This unit is good looking and just the right size - not too big. It is operating perfectly. I too thought it was broken but reading a post about the water limit line in the nebulizer tank (not the big tank) fixed the problem for me when I lowered the water level to the limit line. The problem of overfill happens when you move the unit after loading the main tank with water -- which the directions say not to do. The directions actually point to the fill line overflow problem but I'm surprised that this tidbit of information regarding the water line isn't more direct in the manual. It would be great if they put it in a troubleshooting section as well. It would save all the returns. This is a great little unit. I am using it now. It is quiet even on high with the only sound being that of the water -- which is actually calming as well.
6 of 7 people found the following review helpful
Medisana Personal Humidifier,
April 3, 2008 Sweet Serenity Therapeutic Massage (Harker Heights, TX) - See all my reviews
This review is from: Medisana Deluxe Personal Humidifier with Bonus Eucalyptus (Health and Beauty)
I am a licensed massage therapist and have been using the Medisana Personal Humidifier in my practice for over two years and have been extremely pleased with it.
I've kept it running most of the time that I've been in the office. I've used a variety of essential oils in it and the plastic bubble and cap is starting to deteriorate and I need to replace those parts.
But overall it's the best thing I've found so far and I've recommended it to many others.
(29 customer reviews)